
Rates:
4 Hours Minimum per Request
Hours will be billed in full hour increments. If an officer works 15 minutes or more into an hour, a full hour will be billed.
HOLIDAY RATE*: The holiday rate will apply to the following days: New Year’s Eve, New Year's Day, MLK Day, Presidents’ Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, and Christmas Day.
EMERGENCY RATE***: If request is posted to officers on or after 4:00 pm (EST) the day prior to the assignment start the emergency rate will go into effect.
Invoicing and Payment. ODM reserves the right to require Vendors to either prepay or pay by credit card for the services requested, including any applicable administrative fee, and sales tax. If the Vendor is invoiced, the Vendor shall pay ODM’s invoice(s) within thirty (30) days after the date that Vendor receives such invoice(s). A late payment charge of 1.5% per month may be imposed by ODM on all past due, undisputed balances. Where state law mandates a lower late payment charge, the late payment charge shall be lowered to the highest rate that is legally permitted. If payment of such unpaid, past due, and undisputed amounts is not promptly received in accordance with the terms hereof, then ODM will have the option to terminate services at one or more of Vendor’s facilities following ODM’s provision of at least two (2) days’ notice to Vendor.
o Credit Card Payments: For Vendors paying by credit or with debit card there will be an additional 3.0% fee.
Cancellation: Customer cancelling or reducing an assignment within two (2) hours of the start of the assignment shall pay the greater of officer hours worked or the agency minimum four (4) hours plus all vehicle and administrative fees.