Minimun of 2 Hrs. Per request
HOLIDAY RATE*: The holiday rate will apply to the following days: New Year’s Eve, New Year's Day, MLK Day, Easter, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day.
EMERGENCY RATE**: If request is received less than 48 hours prior to assignment the emergency pay rate goes into effect.
Vehicle Rate: Hourly $19.55
Billing & Payment Terms:
Vendors acknowledge that Off Duty Management (ODM) will charge the officer's hourly pay rates listed above per assignment, and any applicable administration fees as specified in the applicable Statement of Work. ODM reserves the right to require vendors to either prepay or pay by credit card for the services requested, including any applicable administrative fees. The vendor shall pay ODM’s invoice(s) within thirty (30) days after the date that the vendor receives such invoice(s). A late payment charge of 1.5% per month may be imposed by ODM on all past due, undisputed balances. Where state law mandates a lower late payment charge, the late payment charge shall be lowered to the highest rate that is legally permitted. If payment of such unpaid, past due, and undisputed amounts is not promptly received in accordance with the terms hereof, then ODM will have the option to terminate services at one or more of the vendor's facilities following ODM’s provision of at least two (2) days’ notice to the vendor.
Credit Card Payments: For customers paying by credit or with debit card there will be an additional 3.0% fee.
Additional payment options are available for off-duty employers including ACH or wire transfer and will not be assessed any fees by ODM for these transactions.
No cost payment, invoicing and billing options will be available to qualified recurring or regular off-duty employers.
Cancellation:
Once an assignment has been approved and scheduled, any customer (Vendor) who cancels or reduces the assignment within twenty-five (25) hours of the scheduled start time shall be required to pay the agency’s minimum of two(2) hours, in addition to ODM’s administrative fees for these two (2) hours, for the first twenty-four (24) hours of the originally scheduled assignment.
If the Vendor requests a change to the job's start time within twenty-five (25) hours of the scheduled start time, ODM will attempt to contact the assigned officer to determine if they can accommodate the change. If the officer agrees to the change, no further action will be required, and the officer will work the assignment under the adjusted hours. If the officer is unable to accommodate the new start time, the job will be canceled and reposted for other officers to accept. In such cases, the originally assigned officer shall receive a minimum payment for two (2) hours but will not be eligible to sign up for the reposted job.
The same process will apply for start time changes made more than twenty-five (25) hours before the scheduled start time, the same process will apply; however, if the originally assigned officer is unable to work the new hours, they will not be entitled to the three-hour minimum pay.
Any cancellations submitted within the Agency’s cancellation time frame are subject to the minimum payment obligations, and the Vendor is responsible for remitting payment for the canceled shift. Additionally, if the Vendor reduces the length of the assignment after the start of the officer’s shift or if the officer is released before the initially scheduled end time, the Vendor shall remain liable for payment of the full shift as initially scheduled.
All new job requests received or generated at any time during the Agency’s cancellation period are immediately subject to the agency’s cancellation policy and minimum hours requirements. The vendor is responsible to remit payment for any canceled job created during the agency’s cancellation period.
To be considered valid, all cancellations must be submitted in writing to admin@offdutymanagement.com, including the corresponding request number.
